The scanner isn't working

Camera permissions and common fixes.

Updated December 15, 2024

If the camera doesn't open:
1. Check browser permissions — camera access must be allowed for mealeaseai.com
2. On iOS, open in Safari (not in-app browsers)
3. Make sure nothing else is using the camera (close other tabs)

If scans keep failing:
1. Check your internet connection
2. Try better lighting — dim fridges don't photograph well
3. Upload a photo instead of using the live camera (tap the gallery icon)

Still stuck? Email hello@mealeaseai.com with your device and browser info.